Group trips booked and paid for online, no phone calls needed

Singles Camp & Travel is a travel and social club for single people, active since 2010 and run together with the Bon Voyage Sibiu travel agency. The club organises hikes, tours, holidays and events in Romania and abroad, and according to its own website around 8,000 people have taken part over the years.

Every trip has a limited number of places, a day-by-day programme, included and excluded services, and a schedule of deposit and instalment payments. Handled by phone and email, sign-ups, bookings and payment tracking took a lot of staff time, and members needed one place to see what they had booked and how much was still due.

We designed a platform where the whole journey (choosing a trip, signing up, booking and paying) happens online. On the home page, trips are grouped in a monthly calendar, and the trip list can be filtered by type (domestic or international) and by period. Each trip is shown briefly, with its dates, remaining places and price per person.

The trip page is organised in tabs: overview, a day-by-day programme with hourly details, included and excluded services, the payment schedule, and notes with rules and conditions. From "My account", members see their bookings, the status of each one, paid and overdue instalments, their payment history, and can pay by card straight from the booking page.

Post-booking communication stays on the club's forum: every trip has a "See on the forum" button that leads to its dedicated thread. The visual identity (the rainbow-coloured logo with a plane and a compass) runs through every mockup.